Monday, November 1, 2010

Printing Web Page Fails in IE7, IE8

Programmer Question

This may sound like a SuperUser issue, but I wrote the page in question and I'm wondering if there is something I can do to fix the problem....



I have a page in production that simlply displays data in a bunch of tables. Our employees basically go to this page to print a form with our clients information filled in for them. Today for a specific client the page is not printing. I've tried printing using IE 7 and 8 as well as Chrome on Windows XP and Windows 7. This client's data is by no means make the page longer or contain more data that others clients.



Symptoms:

  • Does NOT print using IE8 or IE7 on WinXP and Windows 7.


  • DOES print with Chrome.


  • The page to print is displayed fine as a far as the actual web page goes... it scrolls, there are no errors and and nothing seems to be wrong with the page.


  • When using IE to print, the document just spools with out actually printing out...I end up canceling the document from the printers window.


  • When viewing print preview the first page is displayed, but when we try to go to the second page in the print preview IE locks up.


  • This does not happen for every client, but when it does happen it can be reproduced.




  • The page is pretty long and has client info that is keeping me from just copy and pasting the markup for you guys. I am hopeing that some one else has experienced a similiar issue in IE and has some advice.



    NOTE: The users are not allowed to use other browsers, so save the IE flamming please.



    Find the answer here

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